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Toronto Pearson Highlights
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Our operations
- Exploring our terminals
- Our communities
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Toronto Pearson Highlights |
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Q2 2024 financials and passenger traffic highlights |
On August 7, the GTAA reported its financial and operating results for the second quarter of 2024. Financial performance continues to strengthen, and passenger activity increased due to strong travel demand.
Highlights During the three and six months ended June 30, 2024: -
Toronto Pearson processed 11.7 million passengers, an increase of 0.3 million or 3.5 per cent, and 22.6 million passengers, an increase of 1.3 million or 6.2 per cent, when compared to the same periods of 2023.
During the second quarter of 2024, passenger activity recovered to 92.0 per cent, and 92.7 per cent in the first half of 2024, when compared to the same periods of 2019 passenger activity.
During the three and six months ended June 30, 2024, when compared to the same periods of 2023, the GTAA had a net income of $86.4 million, an increase of $5.3 million and $160.1 million, an increase of $30.2 million.
The GTAA’s August 7, 2024 financial results are discussed in more detail in the GTAA’s Condensed Interim Consolidated Financial Statements and Management’s Discussion and Analysis, each for the three-months ended August 7, 2024, which are available at www.torontopearson.com and on SEDAR at www.sedar.com.
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Submission for Pre-Budget Consultations for the 2025 Federal Budget |
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The GTAA recently put in a federal pre-budget submission to the House of Commons Standing Committee on Finance. The GTAA recommends the federal government take immediate action to help Toronto Pearson remain globally competitive, enhance passenger experience, and drive economic growth through Pearson’s LIFT program, through recommendations such as:
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Transformative investments in Canada’s airport infrastructure through greater flexibility for airports to invest revenues in infrastructure. Freeing up capital for the airport to modernize our infrastructure, Toronto Pearson can become an even more significant driver of good jobs, investment, trade, and tourism, supporting Canada's economy and future prosperity.
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Supporting airports in the green transition through greater financial incentives for the aviation industry to meet its net-zero objectives, including implementing the government’s Sustainable Aviation Fuels (SAFs) Roadmap.
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Protecting Canada’s air space: There is currently a steady increase in high-rise buildings being developed adjacent to airports, which creates risks for pilots and aircraft. This presents a serious threat to safety of passengers and supply chains and must be mitigated by government through greater regulation.
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Support for the Pearson Economic Zone Strategy: The Pearson Economic Zone, represents the largest concentration of manufacturing and transportation businesses in Canada. Toronto Pearson is working with its municipal and business community partners to ensure the Pearson Economic Zone's continued economic success and growth.
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Recognizing Toronto Pearson as a major innovation hub: Innovation, Science and Economic Development Canada (ISED) should expand the Global Innovation Clusters program to include a top-up for creating a transportation-focused cluster, recognizing the role airports like Toronto Pearson are already playing in supporting new innovations like SAFs and AI.
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Adopting digital tools to enhance passenger experience: Adopting digitization of work and student permits, embracing emerging and proven technologies for faster, safer, and more secure travel, and supporting investments in cybersecurity infrastructure for ports and airports are all crucial to enhancing the passenger experience.
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Toronto Pearson achieves 4-Star Skytrax World Airport Star rating |
We are proud to announce that, following our recent audit by Skytrax in May, we have once again achieved the prestigious 4-Star Skytrax World Airport Star Rating! This rating is a testament to our consistent commitment to providing top-tier service and facilities. Skytrax awards the 4-Star rating to airports that demonstrate a high overall quality of performance. Our previous audit in 2019 also awarded us a 4-Star rating, and we are thrilled to have maintained this standard. This accomplishment reflects the hard work and dedication of our incredible team and partners.
Thank you to everyone who contributes to our ongoing success. Together, we continue to strive for excellence in every aspect of our operations. |
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Toronto Pearson celebrates first ever Airport Workers Day |
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On June 26, Toronto Pearson was proud to celebrate the inaugural Airport Workers Day, a day dedicated to recognizing and honouring the individuals who form the backbone of Canada’s aviation sector. These workers play a pivotal role in providing passengers the best travel experience, keeping the nation connected and ensuring our economy thrives.
With projections showing more than 150 million passengers will travel through Canada’s airports this year alone, Airport Workers Day offers a meaningful opportunity to recognize the invaluable contributions of the more than 50,000 individuals who work in the Toronto Pearson community. Their passion and dedication are essential in building the airport of the future. |
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Toronto Pearson installs electric boilers to decarbonize heating and add resiliency |
We have taken an innovative approach to stay on track with our Net-Zero goals! The electric boilers across Terminal 1, enhance resiliency with a back-up heating supply. This initiative will help us stay on track for our carbon emissions reduction goals. Learn more.
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Toronto Pearson conducts annual full-scale emergency exercise |
From June 8-9, Toronto Pearson successfully conducted a Full-Scale Security Exercise mandated by Transport Canada. This event involved simulating a bomb activation scenario in Terminal 1. A total of 375 participants took part, including Toronto Pearson staff, Air Canada, Pearson Fire and Emergency Services and Peel Regional Police among other community partners. Ensuring the health, safety, and security of everyone at Pearson is our highest priority. These exercises are critical for rehearsing our emergency plans and procedures, preparing us for any potential real-world incidents.
A heartfelt thank you to all the volunteers and public participants who acted as injured (makeup-enhanced) and uninjured passengers. You play a vital role in maintaining the safety of our airport. |
There are more than airplanes flying at Pearson |
Keeping everything with wings safe at the airport involves a lot of departments, including our wildlife management team. With one-third of our 4,600 acres covered by grass, flood plains and land leased for agricultural purposes, the presence of wildlife is only natural. You may sometimes notice our feathered friends find their way into the terminals. When this happens, our wildlife team uses ethical trapping to safely capture the birds and release them outdoors at a safe location. Learn more about our Healthy Environment Initiatives.
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NRG Health Clinic Closure |
We regret to announce that NRG Health have ended their services at Toronto Pearson on June 30. We extend our gratitude to NRG Health for their collaboration and support of DrugSmart Pharmacy and the GTAA community. We are working diligently to find new health care providers to continue these services at Toronto Pearson. In the meantime, please consider alternative health services for your needs here.
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How smart design made Pearson a world leader in accessibility |
Over the past few years, many changes have been made to Pearson’s buildings, including subtle changes like painted curb lines and new tactile signage. Collectively, these improvements represent a significant commitment to enhancing accessibility for our passengers and staff. The Rick Hansen Foundation has recently acknowledged these efforts by awarding Terminals 1 and 3 with the RHF Accessibility Certified Gold rating, making them two of only 112 buildings in Canada to receive this recognition. Take a look at some of the key changes here.
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Toronto Pearson recognized in the “Outdoor & Billboards” category by the Print Awards |
We are thrilled to announce that Toronto Pearson has been recognized in the “Outdoor & Billboards” category by the Print Awards, winning Second Place with our campaign: I Am Toronto Pearson. For forty years, the PRINT Awards have been a benchmark for the design industry. Since becoming a global competition in 2020, the 2024 PRINT Awards continues to highlight and celebrate diverse visual design. This year's winners demonstrated the use of technological advancements, innovative explorations in colour, typography, and texture, and focused on user-centric approaches across both print and digital mediums.
We are immensely proud that our campaign, designed to honour and appreciate our dedicated workers, has received such a prestigious recognition. “I Am Toronto Pearson” highlights the heroes who ensure the seamless operation of Canada’s largest airport every day.
This recognition is a testament to our commitment to innovation, creativity, and excellence in visual design. We are proud to be a part of such a prestigious competition and to be recognized alongside some of the best in the industry. |
Need wheelchair or mobility assistance? |
Wondering how far it is to your gate or the nearest shop? Try the In-Terminal Shuttle! It’s a quick and easy ride to gates, shops, and restaurants, and it's perfect for anyone needing a bit of extra help, including those with mobility challenges, invisible disabilities, or families with young children. Learn more.
For more information on our in-terminal shuttle routes, please contact us at (416) 247-7678 (we accept Video Relay Service calls at this number from people with hearing or speech disabilities who use sign language). |
RAIC-Ready Program Update |
The Restricted Area Identity Card (RAIC) is mandatory for many airport employees and is obtained after completing various training, education, and security clearance procedures. The time needed for candidates to meet these requirements can result in delays, particularly when workers are in high demand. Launching its first cohort on April 27, 2023, the RAIC-Ready Program had massive success. So far, we have successfully trained five cohorts, with over 100 candidates completing the program. Many of them received multiple job offers from airport employers, and currently, 85% of the graduates are employed at Toronto Pearson. |
Pearson Summer Street Team: It’s a wrap |
This summer was a busy one for the Pearson Summer Street Team, having participated in over 75 community events, such as farmers’ markets, ribfests, festivals, and community BBQs. Our Street Team engaged with nearly 10,000 of our neighbours, building new relationships and sharing information on both our history and future plans. We extend our thanks to our community partner, ACCES Employment for recruiting this year’s Street Team. Although we’re sad to see this year’s team go, we look forward to being back in the community with our team next year.
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Celebrating National Indigenous Peoples Day |
On June 21, we commemorated National Indigenous Peoples Day (NIPD) to honour and celebrate the unique heritage, diverse cultures, and outstanding contributions of Indigenous Peoples across Turtle Island. In recognition of NIPD, our Apron tower was lit orange.
This year, we are proud to partner with the Native Canadian Centre Toronto (NCCT) and participate in a National Indigenous Peoples Day event that featured networking, storytelling, dance performances, and more. The NCCT’s mission and vision are to empower the Indigenous community in Toronto by providing programs that support their spiritual, emotional, physical and mental well-being and to nurture an inclusive environment where all people respect Indigenous knowledge. We are grateful to have celebrated with Indigenous community members and look forward to continuing our work year-round to take meaningful steps towards reconciliation.
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Mark your calendars for the 2024 Noise Forum meetings |
The Noise Management Forums are a series of briefings, presentations and working groups that are helping Pearson work smarter with its communities and collaborate better with industry partners. You can view the schedule of upcoming meetings here.
Join us on Thursday, November 7, 2024 from 6:00 to 8:00 p.m. for our Pearson Public Meeting online as part of our Noise Management Forums. We have a drop-in portion where you can ask questions based on where you live relative to the airport and a public meeting portion with presentations and a question period.
A friendly reminder that our neighbours are welcome to attend Pearson Public meetings to learn more about airport operations, hear about noise management efforts, and provide feedback to industry partners. Visit our noise forum webpage to review materials or watch the recording from previous Pearson Public meetings. Another way to learn more about airport operations is by visiting InsightFull, for customized information based on your address as well as reports on operations, complaints, and noise.
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Greater Toronto Airports Authority
3111 Convair Drive
PO Box 6031
Mississauga, ON, L5P 1B2, Canada
Please refer to the GTAA’s Privacy Policy for more information regarding the manner in which we treat personal information. |
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