Quorum, a public affairs software company, has brought on two new c-suite executives — Cindy Yates, Chief Sales Officer, and Rahul Parikh, Chief Customer Officer.
Prior to Quorum, Cindy Yates most recently served as SVP of Sales at Community Brands and has held numerous other Chief Revenue Officer and VP of Sales roles at software as a service (SaaS) companies including Blackboard and i3 Verticals. In each of these roles, she has exceeded growth targets.
“Quorum has all of the key factors that I look for in a new opportunity,” Yates said. “You rarely find all of them in one place: an amazing solution with a high growth history, stellar client retention, an intelligent and thoughtful leadership team, experienced investors with an amazing track record of successfully partnering with their portfolio companies, and most importantly, a great team.”
Rahul Parikh brings a wealth of experience from his work leading the customer success teams at several SaaS companies — most recently at Dynamic Signal, a software used by Chief Communications Officers.
“Quorum’s customer success program is rated industry-leading by public affairs professionals at world-class organizations,” Parikh said. “Many companies make the mistake of underinvesting in customer success — especially as they grow — but Quorum has shown their commitment to making this a core differentiator for their customers. I’m excited to be here to bring my customer-first mentality to our next stage of growth.”
Quorum is also currently hiring for a Chief People Officer.
In 2020 Quorum received a minority growth-equity investment from Serent Capital. At that time, Quorum shared its intent to continue to grow its team and suite of products. These new leadership team members will help bring those plans to life.
“Cindy and Rahul bring significant experience in their respective fields,” said Alex Wirth, Quorum’s co-founder and CEO. “With these two leaders at the helm of two of our largest departments at Quorum, the expertise they bring will have a significant impact on the experience our customers have from the first time they interact with our sales team to their first product training to their team’s policy wins.”