SOC 2 Type II

Quorum undergoes annual third-party audits to validate the effectiveness of our security controls. We maintain SOC 2 Type II certification, which demonstrates our adherence to strict standards for data security, availability, processing integrity, confidentiality, and privacy. This certification involves a rigorous review of more than 200 security controls, ensuring that our security posture is continuously improving.

➞ A full SOC 2 report is available upon request.

End-to-End Data Protection

Quorum protects customer data using industry-leading encryption standards:

• All data is encrypted in transit and at rest, ensuring confidentiality and protection against unauthorized access.
• Strict access controls are enforced through role-based permissions, Single Sign-On (SSO), Multi-Factor Authentication (MFA), and audit logging.
• Only authorized personnel with a verified business need can access customer data, and all access is logged and regularly reviewed.

Proactive Security Testing & Threat Monitoring

Security at Quorum is an ongoing commitment. We conduct:

• Regular penetration testing and automated security scans to identify and remediate risks before they can be exploited.
• Continuous vulnerability assessments to proactively detect security gaps.
• 24/7 security monitoring to track threats and apply updates in a timely manner.

This ensures that security is not just a compliance requirement but a core operational priority.

Privacy & Compliance Commitments

Quorum is fully compliant with GDPR, CCPA, CPRA, and other relevant data privacy regulations. We ensure client data is handled securely and in accordance with privacy laws. Our platform provides:

• Data access request capabilities to help customers meet regulatory requirements.
• Audit logs and data retention controls to support compliance management.
• Quorum does not sell, share, or use customer data for any purpose other than delivering our services. Customers retain full ownership and control over their data.

We work with carefully vetted subprocessors to provide essential services, ensuring that they meet strict security and compliance requirements. Each subprocessor is subject to rigorous contractual agreements to ensure they maintain the same high standards of security and privacy as Quorum. A current list of subprocessors is available upon request, and we notify customers of any material changes to our subprocessor relationships.

➞ For details, see our Privacy Policy and Subprocessors List.

Secure & Responsible AI

Quorum integrates AI-powered features while ensuring strict data privacy and security protections:

• AI models do not train on customer data unless explicit consent is provided.
• Customer data is never mixed across organizations.
• We use retrieval-augmented generation (RAG) and continuous validation to enhance accuracy and prevent misinformation.
• Any third-party AI providers we work with must comply with strict contractual agreements to ensure they do not process or retain customer data.

➞ More details on our AI security and privacy are available on request.

Resilient & Secure Infrastructure

Quorum’s platform is built on a highly available, scalable, and resilient cloud infrastructure designed to protect customer data. Key security measures include:

• Geographically distributed systems with continuous monitoring for maximum uptime and security.
• Multi-layered security controls, including firewalls, intrusion detection systems, and automated access monitoring.
• Strict network segmentation and zero-trust principles to isolate and protect sensitive data.

Incident Response & Business Continuity

Quorum maintains a formal incident response plan, ensuring that any security event is quickly identified, contained, and resolved.

• Our security team monitors threats 24/7 and follows industry-standard protocols for responding to potential incidents.
• We maintain automated backup and disaster recovery plans, which are regularly tested to ensure resilience against disruptions.
• Customers are notified promptly and transparently in the event of a security incident that affects their data.

Continuous Commitment to Security

Security at Quorum is a dynamic and continuously evolving priority. Through ongoing enhancements to our security infrastructure, proactive risk management, and commitment to industry-leading compliance standards, we ensure that our platform remains secure, resilient, and aligned with emerging threats and best practices. Our dedication to continuous improvement allows us to adapt, strengthen, and refine our security measures, providing customers with the highest level of protection and trust.

➞ Have questions about Quorum’s security policies? Contact our security team at [email protected].